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How the Home Equity Access Scheme works (formerly Pension Loan Scheme)

Cost-of-living pressures and inflation are making life difficult for everyone and retirees are not immune.

The ASFA Retirement Standard September quarter 2023 figures show couples aged around 65 need to spend a record high of $71,124 per year to live a ‘comfortable’ retirement.

The annual increase in expenditure needed by singles rose 5.5% to $50,981 during the September quarter.

With their budgets under sustained pressure for the past two years and significant relief unlikely any time soon, retirees may need to look for new ways to boost their retirement income. One solution could be the federal government’s Home Equity Access Scheme.

Need to know

The Home Equity Access Scheme (HEAS) was originally called the Pension Loan Scheme (PLS) but was rebranded as HEAS in December 2021.

In the past year, the number of retirees taking out HEAS loans has increased strongly. During 2022–23, the Department of Social Services held HEAS loans worth $238 million, up from $141 million the previous year.

What is the Home Equity Access Scheme?

The HEAS is a reverse-mortgage-style loan offered by the federal government that allows borrowers of Age Pension age to receive a tax-free fortnightly income stream by taking out a loan against the equity in their home.

Since 1 July 2022, borrowers are also able to withdraw lump sum advances.

Good to know

A reverse mortgage works a little like a home loan in reverse. It’s a loan that allows you to borrow money against the equity (or value of a property less any mortgage debt) you have in your home.

Borrowers are required to pay interest on the loan, but regular repayments are not required. Instead, interest is added to the loan amount. You can remain in your home until it is sold, usually on your death.

Learn about reverse mortgages.

Watch our video showing the impact of taking out a HEAS or reverse mortgage loan.

How does the Home Equity Access Scheme work?

The HEAS can be a useful way to supplement your retirement income using the equity you have built up in your home. It allows you to receive a non-taxable fortnightly payment from Services Australia or the Department of Veterans’ Affairs (DVA) from a loan against your home.

Since 1 July 2022, you are also able to get an advance payment (lump sum) from your loan in addition to, or instead of, your fortnightly loan payments (see Point 3 below).

From that date a No Negative Equity Guarantee applies to all existing and new HEAS loans. This means you or your estate are protected from owing more on your reverse mortgage than your home is worth. The new guarantee brings the HEAS into line with the rules governing private sector reverse mortgage loans.

Case study 1: Full-rate single pensioner

Joseph is a single full-rate age pensioner who receives a $1,096.70 per fortnight Age Pension payment.

Under the HEAS rules, he can apply to receive loan payments totalling 1.5 times this amount. Joseph’s maximum fortnightly payment amount of Age Pension plus HEAS payment can be up to $1,645.05 ($1,096.70 x 1.5 = $1,645.05).

Joseph would like an additional $600 a fortnight. This amount plus his Age Pension payment would be slightly more than the maximum fortnightly amount of $1,645.05 he is permitted to receive under the HEAS rules.

The most Joseph can receive is a fortnightly HEAS loan payment amount of $548.35 ($1,645.05 – $1,096.70 = $548.35).

Source: Services Australia case study (using Age Pension rate current at 1 December 2023)

Warning

The Home Equity Access Scheme (or any form of reverse mortgage) is a complex financial borrowing arrangement that can eat away at the amount of equity you have in your home and the amount you are able to leave to your beneficiaries.

It’s important to seek independent financial or legal advice from a qualified professional before making any decisions about applying to use the HEAS.

10 key facts about the new Home Equity Access Scheme

Here are 10 important points you need to know about how the HEAS currently operates:

1. Who is eligible?

Under the HEAS rules, all Aussies who reach Age Pension age can apply for a HEAS loan if they meet all the following eligibility criteria:

  • You or your partner are of Age Pension age and meet the Age Pension residency rules 
  • You must be receiving – or qualify for – a qualifying pension (including those who are maximum-rate pension recipients). You are still eligible for the HEAS even if you have a payment rate of $0 for either the income or assets test. Qualifying pensions include:
    • Age Pension
    • Carer Payment
    • Disability Support Pension
  • You or your partner must provide Australian real estate as security for the loan (see Point 6)
  • You must have adequate and appropriate insurance covering the property you are providing as security
  • You must not be bankrupt or subject to a personal insolvency agreement

2. Payments are a nominated amount

You are allowed to nominate your own fortnightly loan payment amount, up to 150% of the maximum fortnightly payment rate for your eligible pension (including supplements). This means:

  • Full-rate age (or other qualifying) pensioners can borrow up to 50% of the maximum payment rate for the fortnightly full-rate pension (including supplements).
  • Part-rate age (or other qualifying) pensioners can withdraw fortnightly payments of up to a maximum of 150% of the full-rate Age Pension less the amount of their current fortnightly pension payments (including supplements).
  • Self-funded retirees can borrow up to 150% of the fortnightly full-rate Age Pension.

Learn the current Age Pension rates.

Case study 2: Nominating a HEAS amount if you don’t get a pension

Terry has reached Age Pension age and has been an Australian resident for more than 10 years, but as his income or assets are too high, he can’t receive a pension payment.

Terry applies for the Home Equity Access Scheme and is assessed as eligible to receive a loan. He can select a nominated HEAS loan amount of up to 1.5 times the maximum full-rate single Age Pension per fortnight ($1,096.70 for the September to March 2024 period).

Source: Services Australia (using Age Pension rate current at 1 December 2023).

3. Lump sums are available

Until 30 June 2022, payments from a HEAS loan could only be taken in the form of a fortnightly income stream.

From 1 July 2022, lump sum payments are permitted under the HEAS. Participants in the scheme can now apply for up to two lump sum advances totalling up to their cap amount each year.

  • Full-rate age pensioners participating in the HEAS can access lump sum advance payments equal to a total of 50% of the maximum annual rate of the full Age Pension. Based on current (September to March 2024) full-rate Age Pension rates, this is around $14,270 per year for singles, with couples combined able to receive around $21,494. This is on top of receiving your normal full-rate Age Pension payments.
  • Part-rate age pensioners participating in the HEAS can access lump sum advance payments equal to a total of 50% of a full-rate Age Pension (as outlined above). This is on top of receiving your normal part-rate Age Pension payments.
  • Self-funded retirees participating in the HEAS can access a lump sum advance payment equal to a total of 50% of the full-rate Age Pension. Based on current (September to March 2024) full-rate Age Pension rates, this is around $14,270 per year for singles, with couples combined able to receive around $21,494. This is on top of any other HEAS amounts you receive up to the maximum annual amount. If you don’t receive any Age Pension payments as a self-funded retiree, from 1 July 2022 you are eligible to bring forward one-third of your maximum HEAS payments as a lump sum.

Need to know

The rules applying from 1 July 2022 allow you to take a lump sum instead of receiving your money as a regular income stream. They don’t provide you with a bigger loan or more money.

The total amount of Age Pension plus loan payments available to you is still capped at 150% of the maximum full-rate Age Pension, so any lump sum advance you receive reduces the maximum fortnightly loan amount you can receive over the remainder of the year.

Case study 3: Taking a lump sum advance

Trevor and Lesley are 70-year-old full-rate age pensioners with a house valued at $700,000. Their usual HEAS loan payment rate is $718.10 per fortnight ($18,670 per year).

Under the rules applying from 1 July 2022, as a full-rate age pensioner couple they can access up to two lump sum advances in any 26 fortnight period. This means their lump sum advance would total $18,670.60.

4. Loans are from the government

The HEAS is administered by Services Australia and eligible retirees receive the loan payments from the federal government.

Payment amounts received from a HEAS loan are non-taxable.

Super tip

Having an existing mortgage or reverse mortgage on the real estate you wish to use as security for a HEAS loan does not automatically make you ineligible for the scheme. The difficulty is most commercial mortgage contracts ban an additional charge (or loan) being placed over a property if you already have a loan in place.

An existing mortgage or loan over your property will also affect the value of the property when your maximum loan amount is calculated by Services Australia.

5. Age-based limits apply

The amount you can borrow under the HEAS is limited to help ensure you don’t end up owing more than your home is worth. For added peace of mind, from 1 July 2022 the HEAS includes a No Negative Equity Guarantee.

Your maximum loan amount is limited by:

  • Your age and, for couples, the age of the younger spouse or partner at the time the loan is granted
  • How long you intend to receive payments
  • Whether you are single or partnered
  • The value of your home
  • How much equity you have in the property and any amount of equity you wish to exclude from the loan.

6. Real estate is needed as security

To qualify for a HEAS loan, you or your partner must have equity in a property you can use as security for the loan.

The property can be your own home, an investment property or farmland but it must be located in Australia. The real estate can be owned by a company or trust, but either you or your partner must be an attributable stakeholder of the company or trust.

Property in a retirement village may be accepted as security if you or your partner’s name is on the freehold title of the property, you are not contractually prevented from selling the property, and you or your partner’s estate controls the distribution of the asset.

With a HEAS loan, you can choose how much of the value of your property you want to use as security for your loan.

7. Interest rates are low

The interest rate on HEAS loans is variable and changes over time, but currently (December 2023) there is a significantly lower interest rate (3.95% per year compound) for HEAS loans than for comparable reverse mortgages in the open market.

Date of effectInterest rate
1 January 2022 onwards3.95%
1 January 2020 to 31 December 20214.50%
25 December 1997 to 31 December 20195.25%
20 March 1997 to 24 December 19976.25%
10 July 1996 to 19 March 19977.90%

Source: Social Security Guide 10 August 2020, Australian Government.

The interest rate for a reverse mortgage like HEAS is generally higher than traditional mortgage rates to compensate the lender as – unlike normal mortgages where you make regular repayments through the life of the loan – a HEAS loan is not repaid until the home is sold, or you choose to repay it.

The outstanding loan balance is based on the amount of loan payments you received before the pay day plus accrued interest, less any repayments.

The interest for a HEAS loan is added to your outstanding loan balance each fortnight until the loan balance is fully repaid. This happens even after the maximum loan amount is reached and payments are stopped.

Super tip

Most people can apply online for the Home Equity Access Scheme using their Services Australia online account through myGov.

If you have a DVA pension, you cannot apply online through the DVA.

You can also apply (for a fee) through specialist providers such as Pension Boost, who assist clients with the HEAS application process.

Learn more about myGov

8. Repayable at any time

HEAS loan debts can be repaid in full or part at any time, however they are generally repaid when the home used as security for the loan is sold. For most HEAS participants this usually occurs after they die when their estate is wound up.

9. No Age Pension impact

Fortnightly HEAS payments are not counted towards the Age Pension income test. The only exception is if you deposit your HEAS payments into an account and retain them for an extended period rather than spending them. This could result in the saved amount being means tested as deemed income.

Although normal reverse mortgages can affect the amount of Age Pension you receive because an income stream is assessed under the income test, HEAS payments are not counted.

10. Few fees

There are no establishment or monthly account fees with a HEAS loan, which compares with around $1,000 for a normal home loan mortgage.

Even so, Services Australia or DVA may charge you some costs (primarily legal fees) when the loan commences and when it is discharged. These are mainly costs associated with registering and removing the charge or caveat the government will place on your property’s title deed.

Setting up a HEAS loan requires a valuation of your property by a licensed valuer, but you will not pay this cost.

The costs charged by Services Australia or DVA are determined after the loan application is made and can be paid immediately, but most people choose to add them to the loan balance.

Super tip

If you’re interested in the Home Equity Access Scheme, it’s worth taking a look at the Services Australia online information about the scheme here.

How much can I borrow?

You can choose any amount for your HEAS loan up to the maximum loan amount (MLA), which is the total loan you can access under this scheme.

Your (or your partner’s) age AND how much equity you own in Australian real estate determine the size of your MLA.

Your MLA generally increases each year as you or your partner get older and the value of your property increases. If the value increases, your maximum loan amount also increases and, if it decreases, your maximum loan amount also decreases.

The fortnightly loan payments stop once your loan balance reaches your maximum loan amount. Interest continues to be added to the outstanding balance until the loan is repaid.

Under the HEAS rules, your property must be revalued annually, as the security amount for the loan is based on the current market value of your Australian property, excluding your mortgage and loans. This valuation can be the latest rates notice or an independent valuation.

If the property value decreases or increases, you are required to inform Services Australia, the same way benefit recipients are required to keep the department updated when receiving any other government benefit. HEAS recipients must notify Centrelink or the DVA within 14 days if there is any change in circumstances affecting the real asset being used to secure the loan.

Good to know

You can make a request to Services Australia to change your maximum loan amount (MLA) at any time, but your request must be in writing and any other people who have ownership of the property must sign.

If you’re a couple, your partner must sign even if they don’t own the property.

How to calculate the maximum loan amount

The maximum loan amount is calculated using a formula:

Annual value of real estate* divided by $10,000 multiplied by the age component amount**

  • *The value of your real estate security is rounded down to the nearest multiple of $10,000.
  • **The age component amount is defined in the Social Security Act, Subsection 1135A(3).

Example

A 70-year-old single person offers a property valued at $180,000 as security for the loan but wishes to retain equity of $80,000. The maximum loan amount is calculated as follows:

($180,000 minus $80,000, divided by $10,000) multiplied by $3,080 = $30,800

Click the button below to see the age component amount for your current age.

Age component amount
Current ageAge component amount
55 or younger$1,710
56$1,780
57$1,850
58$1,920
59$2,000
60$2,080
61$2,160
62$2,250
63$2,340
64$2,430
65$2,530
66$2,630
67$2,740
68$2,850
69$2,960
70$3,080
71$3,200
72$3,330
73$3,460
74$3,600
75$3,750
76$3,900
77$4,050
78$4,210
79$4,380
80$4,560
81$4,740
82$4,930
83$5,130
84$5,330
85$5,550
86$5,770
87$6,000
88$6,240
89$6,490
90 or older$6,750

Source: Services Australia

Your MLA  is recalculated each year using the same formula.

The value of your real asset is rounded down to the nearest multiple of $10,000. If the value of real assets is LESS than $10,000, the value is taken to be nil.

As noted in the Social Security Act 1991 Section 1135A, the MLA available to you is NOT a fixed amount that is set permanently. Your MLA is recalculated once every 12 months after your birthday (or, if applicable, the younger partner’s birthday).

Each year on your birthday, the age component amount available to you is increased in line with each $10,000 of real assets you own. This is necessary on equity grounds, as the maximum loan available to different people of the same age and in the same financial position should be the same regardless of how old they were when they commenced participation in HEAS.

Watch SuperGuide’s video demonstration of how to use Centrelink’s Home Equity Access Scheme calculator.

Case study

Joan is aged 70, her property is valued at $500,000 and her retained amount is $85,000. Services Australia or DVA base the MLA on the remaining $415,000 and her age component of $3,080. To calculate her MLA, the security value is rounded down to the nearest $10,000 making it $410,000. This amount is divided by $10,000 and then multiplied by her age component of $3,080 to get her MLA of $126,280 (41 x $3,080).

The MLA increases on each birthday taking into account the new age component AND the latest valuation on the secured property. If the value of the secured property reduces, her MLA is reduced.

When she reaches her MLA, Services Australia or DVA will stop making loan payments. Joan will be asked if she wants to change the value of her retained amount.

The loan will continue to incur interest each fortnight until it is repaid in full. This means her loan balance can increase above her MLA, even if she has ceased receiving loan payments.

Source: Department of Veterans’ Affairs

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Response

  1. Anthony Snape Avatar
    Anthony Snape

    The PLS is a good scheme if used wisely. A problem arises if you wish to make regular repayments to control the balance. In my case I have found a financial institution that issues fee free bank cheques (currently you can only repay by bank cheque or money order) but nowhere on Centrelink’s websites is there any information about who to make the cheque out to, where to send it, how long it will take to be credited or how to check the account balance.
    Why is this? (Answer : follow the money!).

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