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Home / Super funds / Comparing super funds / Industry super funds lead retail funds in assets, satisfaction and performance

Industry super funds lead retail funds in assets, satisfaction and performance

March 15, 2019 by Robert Barnes Leave a Comment

Reading time: 3 minutes

On this page

  • Super funds by value of assets ($bn) – December 2017 to December 2018
  • Customer satisfaction
  • Differences in returns compound over time

APRA statistics released this week show retail funds have lost nearly $23 billion in value since December 2017, while over the same period industry funds grew by nearly $40 billion.

This represents a change in value of assets of -6% for retail funds and +4% for industry funds.

In December 2017, before the Royal Commission, retail funds had $613 billion of assets under management, nearly 4% larger than the $590 billion invested in industry funds. By December 2018, industry funds were nearly 7% larger ($630 billion) than retail funds ($589 billion).

Part of that drop can be attributed to lower returns over the last 12 months, and retail funds have a higher percentage of members in pension phase, but a significant amount would be retail fund members moving to industry funds following the series of bad press for retail funds during the Royal Commission.

Considering retail funds received total super contributions for the 3 months to December 31 2018 of $7 billion, the decrease in their balance sheets is even more stark.

SMSFs remain the largest type of super fund, but their value shrunk by just under 1% over the same time period ($728 billion in December 2017 to $727 billion in December 2018).

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Corporate funds were also largely stable ($54.6 billion in December 2017 to $54.3 billion in December 2018), while public sector funds saw a rise in assets under management of 5% ($439 billion in December 2017 to $461 billion in December 2018).

The total amount invested in super rose just 1.3% over the same time period ($2.61 trillion in December 2017 to $2.65 trillion in December 2018). This is down from a peak of $2.75 trillion in September 2018, largely due to the sharemarket volatility in the last 3 months of 2018.

Super funds by value of assets ($bn) – December 2017 to December 2018

  Dec 2017 Mar 2018 Jun 2018 Sep 2018 Dec 2018
Corporate 54.6 54.7 56.1 56.9 54.3
Industry 589.8 598.8 631.4 652.7 629.6
Public sector 439.0 443.4 462.1 468.0 461.5
Retail 612.9 602.6 622.5 628.1 589.0
Self-managed super funds 728.1 719.3 746.9 749.5 726.5
Other 194.1 193.6 196.2 198.3 192.3
Total 2,618.5 2,612.4 2,715.2 2,753.5 2,653.2

Source: APRA

Learn more information about the different types of super fund, super fund performance or discover the best performing super funds.

Customer satisfaction

Also this week Roy Morgan released their latest report on customer satisfaction with financial performance with superannuation.

The report measured the six months to January 2019, and showed industry funds scored an average of 62.1% satisfaction, compared to an average of 57.3% for retail funds.

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In January 2018 the gap was much smaller – industry funds scored 60.7% and retail funds scored 59.1%.

The Roy Morgan survey was based on more than 23,000 respondents and it’s worth noting that the percentage only relates to those very or fairly satisfied with financial performance, rather than satisfaction with the fund as a whole.

The 10 super funds with the highest satisfaction are listed below:

Super fund Satisfaction rating
Catholic Super 72.1%
Unisuper 70.8%
HESTA 67.6%
Tasplan 67.6%
Macquarie 65.9%
AustralianSuper 65.5%
CARE Super 64.9%
First State Super 64.7%
Cbus 63.8%
Colonial First State 60.4%

Source: Roy Morgan, February 2019

Fund performance: Industry funds vs retail funds

In July 2018 Chant West reported that industry funds beat retail funds in performance for the 2017/2018 financial year, and every other timeframe for the last 15 years.

Performance by industry segment (results to 30 June 2018)

Fund type

1 year (%)

3 years (% per year)

5 years (% per year)

7 years (% per year)

10 years (% per year)

15 years (% per year)

Industry funds

10.3%

8.5%

9.7%

9.1%

6.9%

8.1%

Retail funds

9.0%

6.9%

8.5%

8.4%

6.3%

7.2%

Source: Chant West

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Chant West senior investment manager, Mano Mohankumar says: “Over the longer term industry funds, as a group, have outperformed retail funds largely because of the way they have allocated their investments and their preparedness to vary those allocations to suit changing market conditions. 

“Specifically, they have always tended to have higher allocations to unlisted assets such as private equity, unlisted property and unlisted infrastructure (currently 21% versus 5%), which have performed well for them. This means they have less invested in traditional asset classes such as listed shares, REITs and bonds. Those allocations to unlisted assets have meant slightly higher investment costs, but those extra costs have been more than justified by the better performance and lower volatility.

Differences in returns compound over time

The difference in the 15 year performance may not seem that much:

  • 8.1% for industry funds
  • 7.2% for retail funds

But that difference of 0.9% each year makes a huge difference due to compounding. Using SuperGuide’s Super fees and returns calculator I calculated would the two returns would make over a 30 year period for a 35 year-old earning $80,000 per year with a $75,000 super starting balance, and only counting the 9.5% employee super guarantee contributions.

Assuming a 1% fee across both funds, and adjusting for inflation of 3%, the results below are shown in today’s dollars.

  • 8.1% returns each year ends up with a super balance of $683,807
  • 7.2% returns each year ends up with a super balance of $566,472

That’s a gap of $117,334, or more than 20% higher for the 8.1% return. When you may have 30 or 40 years of retirement that can make a huge difference to your standard of living.


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Important: It pays to remember though that these figures are averages of all industry funds and retail funds. Some industry funds will perform better than the average, some will perform worse, and the same with retail funds. Past performance is no guarantee of future performance, and in the end we have to choose a specific fund that is right for us, rather than a type of fund.

Are you with a top performing super fund?

Click here to compare more than 90 Australian super funds, including returns, fees, features, awards and more.

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November 12, 2020

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October 1, 2020

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April 1, 2020

What are the different types of super funds?

March 9, 2020

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January 4, 2020

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May 7, 2019

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December 16, 2019

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