Where is technology for SMSFs headed?

The rapid advances in Artificial Intelligence (AI) over the past two to three years have been breathtaking. AI hasn’t been the only story in technology, but it has been the main one with any company involved in its development or support, moving ahead in leaps and bounds.

The Australian Digital Inclusion Index survey found that in 2025, 45.6% of Australians reported they had recently used a generative AI tool. Those aged 18 to 34 were more likely to use AI at 69.1%, compared with just 15.5% of those aged 65 to 74. 

AI is rapidly becoming an indispensable tool in many people’s lives and one they use frequently for research, even if they don’t realise it. When it comes to SMSFs, SuperConcepts chief technology officer Andy Forbes expects that more people will start to use AI.

“If we think about the whole SMSF trustee journey from first being interested in SMSFs and thinking ‘maybe I want one’, to signing their first set of financials, there will be a growing number of people that will lean on AI to help. For example, what is an SMSF and how does it work? People will do more of that discovery phase in a conversational way with a large language model,” he says.

“A lot of SMSF trustees say that they have a problem getting advice or even just understanding the advice given. And so, I can see them leaning more in that area,” he adds.

Risks of AI-generated advice