In this guide
- Former Dixon clients need to make complaints ASAP
- ASIC issues super trustees warning on complaints handling
- ATO warns of SMS scams
- First RBA review in three decades announced
- Early release scheme came at a real cost for millions of Australians
- New research identifies lower super balances may be needed for retirement
Former Dixon clients need to make complaints ASAP
Former clients of Dixon Advisory and Superannuation Services who believe they suffered losses as a result of the misconduct of Dixon Advisory, and/or their former Dixon Advisory financial adviser in providing financial advice, should make a complaint to the Australian Financial Complaints Authority (AFCA) as soon as possible as the company may not be a member of AFCA for much longer.
“If Dixon Advisory’s AFCA membership ceases then no further complaints can be accepted. We encourage former clients of Dixon Advisory to monitor their mailboxes, inboxes and spam folder for correspondence from ASIC,” the Australian Securities and Investments Commission (ASIC) said in a statement.
Former clients may be eligible for compensation under a potential future Compensation Scheme of Last Resort (CSLR) but they need to make a complaint to AFCA while Dixon Advisory is still a member.
Earlier this year, ASIC suspended the Australian Financial Services licence of Dixon Advisory with conditions including the maintenance of AFCA membership. However, as Dixon Advisory is currently under administration, its ongoing AFCA membership is uncertain.
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