Simple independent superannuation information

Intra-fund advice

Intra-fund advice is personal financial advice without conducting a full ‘know your client’ process, provided that the advice relates only to the member’s account within the superannuation fund. Intra-fund advice can be provided  over the phone, via email or face-to-face. Examples of this type of advice include providinf advice on switching between investment options, whether to make additional super contributions and the level of insurance cover that you hold with the fund. Under the intra-fund advice rules, your super fund cannot provide advice on switching super funds, or advice on financial products outside super, or advice on general retirement planning unless the full ‘know your client’ process is conducted by a licensed individual.