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What government services are available for older Australians?

If you have retired or are planning to do so soon, it’s worth taking some time to check out the wide range of services, concessions and discounts available for older Australians.

Travel concessions, discounts on your household bills, aged care information and free advocacy services on issues facing older Australians are just some of the things on offer.

Many of these services are available nationally, while others are specific to the state or territory where you live.

National services

The Australian Government’s online portal for older Australians has links to a wide range of payments and services.

You can find direct links to national services below, including:

  • The federal government’s My Aged Care website, which can help you find aged care services in your area for yourself or elderly loved ones, or to arrange an assessment for a Home Care Package
  • A range of free vaccines available for all Australian seniors aged 65 and over via the Department of Health
  • The financial information service provided by the Department of Human Services. This will help you make decisions about managing your finances in retirement.

While the following services are not government-run, they are independent and, in some states and territories, provide services on behalf of government.

  • The not-for-profit COTA provides information and advocacy services for older Australians in areas such as aged care, retirement income and elder abuse. Go to the homepage for links to COTA branches in all states and territories.
  • National Seniors Australia is an independent information and advocacy group for older Australians offering member discounts on a wide range of products and services. It has branches in all states and territories.

New South Wales (NSW) services

Service NSW

Service NSW provides a range of services, including:

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