Q: I worked in a company in Perth. I left that job and returned to the east coast. As it was a new company they decided to pay super after 6 months and supposedly kept the funds in an investment account until then. When I arrived in the east I sent them the name of a fund I wished to have the money put into. That did not happen. I was also told that since I did not supply a super fund when I worked they had put the money in a government approved holding deposit. I attempted to find where and when that happened and have been stonewalled ever since. Is there a way I can force them to disclose when and how much and where. I have strong reason to believe it has never been done. When I call them I get no support at all. Any thoughts on where to go to track this down would be helpful. I have looked on super tracker sites but what I found definitely does not correspond with what I estimate would be owing form Perth.
A: I’m sorry to read about your situation. I suggest you contact the ATO Superannuation hotline on 13 10 20 and report your employer for non-payment. The ATO has been given additional resources to chase up slack employers.
By the way, an employer is supposed to pay Superannuation Guarantee (SG) at least quarterly so any employer who hasn’t paid will be liable to penalties in addition making catch-up super payments in response to the non-payment of super.
It’s possible that your employer may have paid the money into an Eligible Rollover Fund, and you could try AUSfund to see if your money is there, although it sounds like you have tried everything already, and based on the information that you have provided it appears your employer has not done the right thing by you.
The ATO also has a service called MyGov. You can register for the service and find out all of the super fund accounts that exist in your name (for more information about MyGov, see SuperGuide article Coping with myGov: Why the government wants you to go online ).
We have also dealt with the questions you ask in the following SuperGuide articles: