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There are a wide range of services available for older Australians. Some of these services are available nationally, while others are specific to the State or Territory where you live.
National services include:
- The federal government’s My Aged Care website, which can help you to find aged care services in your area for yourself or elderly loved ones, or to arrange an assessment for a Home Care Package.
- A range of free immunisation vaccines available for all Australian seniors aged 65 and over via the Department of Health.
- The financial information service provided by the Department of Human Services. This can provide you with a range of information to help you make decisions about managing your finances in retirement, including your superannuation balance.
New South Wales (NSW) services
Service NSW provides a range of services, including:
- automatic vehicle registration renewal for pensioners.
- issuing Seniors Cards that enable concessions for older people and seniors living in NSW, including discounted rates on public transport, hospital parking, electricity, gas, water, and taxis, as well as certain good and services offered by participating businesses.
NSW Elder Abuse Helpline and Resource Unit
This free service provides information, support and referrals relating to the potential abuse of older people living in NSW. Anyone can contact the helpline anonymously.
The Victorian government provides a range of health and social support services for older Victorians, including:
- concessions on council rates, public transport fares, healthcare costs, energy and phone bills, via a Seniors Card.
- ageing and aged care programs, and
- palliative care programs.
Senior Rights Victoria
Seniors Rights Victoria provides information, support, advice and education to help prevent elder abuse and safeguard the rights, dignity and independence of older Victorians.
The Queensland government provides a range of services and benefits for older Queenslanders, including:
- home support and housing,
- public transport and other concessions via a Seniors Card,
- transport assistance, and
- a free legal support service for older people who have been mistreated or taken advantage of financially.
Elder Abuse Prevention Unit
This Unit promotes the right of older people to live free from abuse.
Western Australia (WA)
The Western Australian government provides a range of services for older Western Australians, including:
- aged care,
- support services,
- benefits and concessions via a WA Seniors Card.
Advocare is an independent, not-for profit organisation that provides a range of free advocacy and information services for seniors, their families and carers.
South Australia (SA)
The South Australian government provides a range of services for older South Australians, including:
- aged care and retirement housing,
- help at home,
- concessions and benefits via a Seniors Card, and
- legal assistance,
South Australian Elder Abuse Prevention Phone Line
This is a confidential state-wide service that accepts anonymous calls related to potential cases of elder abuse.
Older Tasmanians can access a range of local benefits and concessions via a Seniors Card.
Tasmanian Elder Abuse Helpline
This helpline provides referrals, information and support in relation to potential cases of elder abuse in Tasmania.
Australian Capital Territory (ACT)
ACT Seniors Information Online
- support services,
- transport and mobility,
- housing and accommodation,
- recreational services and clubs,
- computer access and support.
Older Persons ACT Legal Service (OPALS)
OPALS provides legal assistance to older people in Canberra on matters such as setting up an enduring power of attorney, as well as guardianship and financial arrangements with family members.
The Northern Territory government provides a range of aged care services for older Territorians. In addition, they issue a Seniors Card which entitles the holder to various benefits and concessions provided by the government and participating businesses.
Elder Abuse Information Line
This confidential phone information line provides free information and referrals to Territorians worried about potential cases of elder abuse.
A range of services, benefits and concessions are available to older Australians. Some are national, while others are State or Territory-based. It’s worthwhile to contact the relevant government departments, agencies I and not-for-profit organisation in your State or Territory to ensure you’re taking full advantage of all your entitlements.
The information contained in this article is general in nature.