The question is a popular one among prospective retirees, and the answer can be best explained by dividing the question into four parts.
A. What is the Commonwealth Seniors Health Card (CSHC)?
The CSHC gives you access to cheaper prescriptions via the Pharmaceutical Benefits Scheme, bulk-billing rates for doctor appointments, and an increase in benefits for medical expenses above a certain threshold via the Medicare Safety Net.
As a CSHC holder you can also travel on the Ghan, Indian Pacific and the Overland rail services at concessional rates. Depending on the state that you live in, you may also be entitled to concessions from your state government and from some private businesses. You can find out about the other discounts that you’re entitled to by reading Centrelink’s guide to concession cards. I have included the link for the guide at the bottom of the article.
As a CSHC holder, you will also receive a Seniors Supplement of around $200 each quarter (every 3 months), and this supplement is not taxable and doesn’t count towards the income threshold for the CSHC. (The Seniors Supplement replaces the Seniors Concession Allowance and Telephone Allowance.)
B. Who is eligible for the Commonwealth Seniors Health Card (CSHC)?
The CSHC is available to Australians of Age Pension age or older (at least 65 for men and currently at least 64 years for women), who don’t qualify for the Age Pension.
An individual can apply for a CSHC if they earn an adjusted taxable income of less than $50,000, or $80,000 for a couple. ‘Adjusted taxable income’ is an individual’s taxable income plus total net investment losses, plus foreign income not normally taxed in Australia, plus employer-provided fringe benefits (if worth more than $1,000), and reportable superannuation contributions.
Any super benefits paid to individuals aged 60 or over are tax-free and, importantly, do not form part of an individual’s taxable income. As a consequence, the removal of super benefits (from a taxed source) from the income tax system since July 2007 means that a greater number of retirees are eligible for a CSHC.
Warning: The one exception to the exclusion of superannuation benefits from taxable income (since July 2007), however, is where an individual receives pension income from an untaxed source, which is the case for some retired public servants. Pension income from an untaxed source is still counted when considering CSHC eligibility because this income forms part of a person’s taxable income. This is another example of retired public servants missing out under the new super rules.
For the 2008-09 year and earlier years, salary sacrificing didn’t count when determining eligibility for the CSHC. Since July 2009 however, the definition of income for the purposes of the CSHC, includes salary sacrificed contributions.
You can confirm your CSHC eligibility with Centrelink.
For the convenience of readers, I have included an extractfrom the Centrelink website that explains ‘adjusted taxable income’:
Adjusted taxable income
Adjusted taxable income is:
Taxable income
This is income for which you would pay tax to the Australian Government on, for example bank interest and earnings. Whilst you may not be required to lodge a taxation return due to the level of your income, you may still have taxable income.
Foreign income
This is income from overseas that you do not pay Australian income tax on.
Total net investment losses
Total net investment losses are the sum of net losses from rental property income plus net losses from financial investment income.
‘Net losses from rental property income’ is where the expenses of owning the property (i.e mortgage interest payments and maintenance costs) exceed the income the gross rental income.
‘Net losses from financial investment income’ is where the expenses of owning the investment (i.e. interest payments on the money loaned to purchase the investments) exceed the income the investments are earning. Such investments are often referred to as negatively geared.
Employer provided benefits
Employer provided benefits that are taken into account for Commonwealth Seniors Health Card include benefits such as cars, school fees, loans, housing, health insurance, etc. Employer provided benefits in excess of $1,000 form part of a person’s adjusted taxable income.
Reportable superannuation contributions
Reportable superannuation contributions are discretionary or voluntary contributions. They can also be referred to as ‘concessional’ or ‘before tax contributions’. They include:
- reportable employer superannuation contributions, such as voluntary salary sacrificed contributions. These contributions are on top of those required by law, such as those included in industrial awards or by the superannuation guarantee levy (currently 9%), and
- personal deductible superannuation contributions, if they can be claimed as a tax deduction on a personal tax return.
Note: Post-tax contributions to superannuation are not reportable superannuation contributions.
C. What year of income does Centrelink use when testing for CSHC eligibility?
This is where it gets tricky. The income assessment for the CSHC is based on the verified taxable income from the financial year prior to the year the claim is lodged. For example, if the claim is lodged in the 2010/2011 year, the CSHC assessment is based on the taxable income for the 2009/2010 year. “Verified taxable income” generally means the taxable income shown on a person’s Tax Notice of Assessment.
For the thousands of Australians who have just retired and hoping to receive a CSHC for the first time in the 2010/2011 year, based on an income that you no longer receive, then your entitlement to the CSHC could be problematic. Fortunately, Centrelink has anticipated this issue. If the verified taxable income for the previous year is above the CSHC income limits, then it is possible for an individual to supply an estimate of their taxable income for the current financial year using the calculation table provided in Centrelink’s ‘Information you need to know about your claim for Commonwealth Seniors Health Card’ (the link is at the bottom of this article).
When you do receive your Tax Notice of Assessment for the year that you used for testing your CSHC eligibility, and you discover that your estimate is incorrect and your taxable income is in fact above CSHC income limits, then you must notify Centrelink immediately.
D. Where can I find more information about the CSHC and eligibility?
Your first port of call is the Centrelink website. The website contains plenty of information about the CSHC, or you can contact them by phone on 13 23 00. Check out the following documents:
- A Guide to Centrelink Concession Cards.
- Information you need to know about your claim for the Commonwealth Seniors Health Card booklet.
- Claim for a Commonwealth Seniors Health Card form.


I am confused as to the definition of “taxed source” in the coming changes to CSHC eligibility.
The principal in my SMSF (Allocated Pension)has a large proportion of “further contributions” (in other words, my own money). Will such be included in the income eligibility calculation?
Thank you, I enjoy your articles.
Leo
Hi Leo – You can find more information about this in the article below.
http://www.superguide.com.au/2009/03/all-super-payments-count-for-seniors-health-card-from-july-2009/
Regards, Trish Power
Hello Trish
I am a West Australian self funded retiree turning 55 next month.
A friend has led me to believe that there is a card available (CSHC perhaps) for which you become eligible as a WA resident and retiree turning 55, which enables you (and your vehicle) to travel at a discounted rate on the Indian/Pacific rail line.
I am not seeking any financial payment as a retiree, simply the discount card for WA residents.
Can you advise me if I can get one and where from please?
cheers
Brett
Hi Brett
Sorry for the delay in responding. We receive a large number of emails and comments and try to answer as many as possible, eventually.
The Commonwealth Seniors Health Card is only available to eligible self-funded retirees (those who don’t receive the Age Pension) of Age Pension age or older (at least 65 for men and currently at least 63.5 years for women). You also must satisfy an income test.
In relation to state-based seniors cards (see http://www.seniorscards.com.au), you must actively apply for the WA Seniors Card (see http://www.communities.wa.gov.au/serviceareas/seniorscard/Pages/default.aspx) and you must be aged 60 years or over and work fewer than 20 hours each week.
I have just visited the WA website and you can check out the concessions available for seniors by clicking on the following link: http://www.communities.wa.gov.au/serviceareas/seniorscard/Pages/Concessions.aspx
In relation to the Indian Pacific rail line, I understand that you need to hold the CSHC or the Age Pension concession card, which means you must be Age Pension age or older.
I suggest you do some further research however, because I am aware of several organisations that offer discounts for over-50s (e.g. insurance) and over-55s (e.g travel)
The not-for-profit organisation for over-50s, National Seniors, has secured discounts on many products and services for members. I believe it costs about $30 a year to join (see http://www.communities.wa.gov.au/serviceareas/seniorscard/Documents/Seniors%20Card%20Application%20Form.pdf )
Regards
Trish
I’ve already applied for my CSHCard & there is no response since long.
Can U Pl. Guide me whom to contact or Mail?
Kindest Regards,
Lalit Shingala.
Hi Lalit
Thanks for your comment.
According to the Centrelink website, you can contact Centrelink to find out the progress of your application. Contact details are below:
Call Centrelink on 13 2300, visit your local Centrelink Customer Service Centre or go to the website
at http://www.centrelink.gov.au.
To speak to Centrelink in languages other than English, call 13 1202.
I have also included the ‘contact us’ link from the Centrelink website: http://www.centrelink.gov.au/internet/internet.nsf/contact_us/index.htm
Regards
Trish
As a contributary parent, I have been given residency in Australia. I have received my Seniors card, but would like to know if I am elligible for a CSHcard also to help with my drugs (which were provided free in the UK). I have a UK pension and believe I am not able to get an Australian age pension or any help for at least 2 – 10 years.
Hi Valerie
Thanks for your comment. In your specific circumstance, I suggest you approach Centrelink directly to find out whether you’re eligible, or whether there is a reciprocal arrangement with UK pension recipients.
Regards
Trish
Just wanted to thank you for the Guide – it’s written simply and helps me a great deal. Keep up the good work!